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$100 minimum purchase is required on all orders. (USA & Canada Only)
$100 minimum purchase is required on all orders. (USA & Canada Only)

Privacy

Privacy Policy

Prym Consumer USA Inc. (the “Company”) strongly believes in maintaining the privacy of nonpublic personal information we collect from individuals who visit this website (the “Site”). We want you to understand how and why we collect, use and disclose the personal information about you on the Site. This Website Privacy Policy (the “Privacy Policy”) provides you with information concerning our practices and procedures as they relate specifically to information we collect at this Site. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we will post the revised Privacy Policy on the Site and update the “Last Revised” date to reflect the date of the changes.

By continuing to use the Site or providing the Company with your personal information after we post any such changes, you accept the Privacy Policy as modified. If necessary, we will provide additional information regarding any changes to this Privacy Policy as may be required by law. Your access of the Site for the limited and exclusive purpose of reviewing this Privacy Policy does not constitute your acceptance of this Privacy Policy unless you make any further access or use of our Site. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

SUMMARY

This Privacy Policy notifies you of:

  • what personally identifiable information of yours is collected from you through the Site,
  • how the information is used,
  • with whom the information may be shared,
  • what choices are available to you regarding collection, use and distribution of the information,
  • the kind of procedures we employ in an effort to hinder the unauthorized access, deletion, alteration, use or disclosure of information you provide to the Company or by using the Site, and
  • how you can correct any inaccuracies in the information you provide to the Company.

PERSONAL INFORMATION WE COLLECT AND USE AT THE SITE

We gather customer information needed to provide you with superior service, communicate offers on products and services that we believe will be of interest to you and to administer our business. We do not collect any personal information about you at our Site unless you choose to provide it to us voluntarily.  We define “personal information” as information that is unique to you and might include your phone number, name, age, address, and photograph.  Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us with your preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or one of our promotions (information such as name, address and telephone number).  If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.

If you do provide us with personal information, we will only use it for the purposes described where it is collected, and we will not sell, license, transmit or disclose this information outside of the Company or its affiliates unless (1) you expressly authorize us to do so, (2) it is necessary to allow our trusted service providers or agents to provide services for us, (3) in order to provide our products or services to you, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (5) it is necessary in connection with a sale of all or substantially all of the assets of the Company or the merger of the Company into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which the Company is not the survivor, or (6) otherwise as we are required or permitted by law.

CALIFORNIA RESIDENT’S PRIVACY RIGHTS

Under California law, California residents may opt-out of our disclosing personal information about them to third parties for their marketing purposes. If you do not want us to disclose information to other companies for their marketing purposes, please contact us as described in the Contact Information section. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us as described in the Contact Information section, and we will respond within 30 days as required by law.

CONTESTS, SWEEPSTAKES AND OTHER PROMOTIONS

On our Site, you may wish to participate in contests, sweepstakes, and other promotions (collectively “Campaigns”) that we may offer from time to time. Through these Campaigns, you may choose to participate in activities such as sharing information found on our Site with others and sending email invitations.  If you choose to participate in these Campaigns, and are eligible to do so, we may ask you for information such as your name, email address, date of birth and telephone number.

In connection with any Campaigns that we may offer from time to time via the Site, we use the information you provide to administer the Campaigns.  We also may use the information to communicate with you, or the other people you select, about our products and services or our partners may use such information to communicate with you about the Campaigns or their products and services. We will not use information you provide about other people for any purpose except the purpose you direct without first getting their consent.  Each Campaign will be subject to certain terms, rules, and conditions (the “Campaign Rules”).  In no case should you enter or participate in any Campaign if you are under the age of 18.

SOCIAL MEDIA PLATFORMS AND WEBSITES

Any information, communications, or material of any type or nature that you submit to our Site (including but not limited to its related social media platforms or websites such as Facebook or Twitter) by email, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk and without any expectation of privacy. The Company cannot control the actions of other users of any social media platform or website, and the Company is therefore not responsible for any content or Submissions contained on such websites and platforms. By visiting our Site that is contained on a social media platform or website, you are representing and warranting to the Company that you have reviewed the applicable privacy policy and terms of use of such platform or website and that you will abide by all such provisions contained therein.

Additionally, in the event that our Site offers a message board or any other interactive or social-type feature on a website administered directly by the Company, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.). Although the Company may take certain precautions to protect those who use these areas of the Company’s Site, we encourage you to be wary of giving out any personal information in such public forums. The information you post can be collected and used by people you do not know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.

INFORMATION COLLECTED FROM CHILDREN

We are strongly committed to preserving online privacy for all our Site visitors, including children. Our Site is intended to be a general audience Site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.  If you are under the age of 13, you must ask your parent or guardian to assist you in using the Site.  Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.

EMAIL

We appreciate your questions and comments about our website and services and welcome your email messages to mailboxes listed on our Site.  We will share your messages with those within our organization that are most capable of addressing the issues contained in your message.  We will keep a copy of your message until we have had an opportunity to address your concerns.  We may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose.

CONFIDENTIALITY AND SECURITY

We restrict access to personal information collected about you at our Site to our employees, our affiliates’ employees, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected via the Site.  We protect our databases with various physical, technical, and procedural measures, and we restrict access to your information by unauthorized persons.  We also advise all Company employees about their responsibility to protect customer data, and we provide them with appropriate guidelines for adhering to our Company’s business ethics standards and confidentiality policies.

THE RIGHT TO VERIFY THE ACCURACY OF INFORMATION WE COLLECT

Keeping information accurate and up to date is important to us.  If you provide your email address to us, messages which we send you will have a link providing you with the ability to change your preferred email address or unsubscribe from the associate email distribution list.

LINKS TO OTHER SITES

For your convenience, we may provide links to other websites and web pages that we do not control.  We cannot be responsible for the privacy practices of any websites or pages not under our control, and we do not endorse any of these websites or pages, the services or products described or offered on such websites or pages, or any of the content contained on those websites or pages.

USE OF “COOKIES” OR OTHER DATA COLLECTION TOOLS

A cookie is a piece of information which a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer.  Many cookies last only through a single website session or visit. Others may have an expiration date or may remain on your computer until you delete them.

We may use cookies for a number of purposes – for example, to maintain continuity during a user session, to gather data about the usage of our Site for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our Site.

You may refuse to accept cookies from the Site at any time by activating the setting on your browser which allows you to refuse cookies. Further information about the procedure to follow to disable cookies can be found on your Internet browser provider’s website via your help screen. Please note that by disabling or blocking any or all cookies, some features of the Site may not operate as intended, or you may not have access to features or personalization available through the Site.

In compliance with California AB 370, Section 22575, we have a responsibility to inform you that the Site does not take any specific automated action in response to browser Do Not Track signals or other similar mechanisms.

PROMOTIONAL EMAILS

From time to time, we may send you e-mails with promotional offers only if you opt-in to receiving such e-mails.  If you would no longer like to receive these emails, please click on the “Unsubscribe” link at the bottom of the email and follow the “Unsubscribe” instructions.  Your e-mail address will be removed from our marketing list.  Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

VISITING OUR SITE FROM OUTSIDE OF THE UNITED STATES

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy.  By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at the mailing address provided below. We will attempt to respond to your questions or concerns promptly after we receive them.

Attention: Digital Director
Prym Consumer USA Inc.
P.O. Box 5028
Spartanburg, SC 29304